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Privacy policy & Infotrust statment

Privacy Policy

General information

By virtue of this privacy policy (hereinafter – the Privacy Policy), Infotrust, UAB (hereinafter – the Data Controller No 1) and InQontext, SIA (hereinafter – the Data Controller No 2, prev. Infotrust SIA), hereinafter collectively – the Data Controllers, set out the terms and conditions for personal data processing in connection with the use of the website operated by the Data Controllers No 1 and No 2 (see below “NOTICE ON JOINT CONTROLLERS OF PERSONAL DATA AND PROCESSING OF PERSONAL DATA”). By agreement between the Data Controllers, Data Controller No 1 is designated as the Data Controller responsible for the administration of the website.

The terms and conditions set out in this Privacy Policy shall apply every time you access the content and/or service provided on the website, regardless of the device you use (computer, mobile phone, tablet, TV, etc.).

Requisites of the Data Controller No 1:

UAB Infotrust

Registered address: Olimpieciu str. 5-2, LT-09237 Vilnius, Lithuania

Phone: 8 5 240 46 16


VAT payer code: LT100007357519

It is very important that you read this Privacy Policy carefully because each time you visit the website of Data Controllers you accept the terms and conditions described in this Privacy Policy. If you do not accept these terms and conditions, you should not visit our website or use our content and/or services.

We confirm that the data of the Data Controller’s website visitors shall be collected in accordance with requirements of applicable legal acts of the European Union and the Republic of Lithuania, and with due regard to instructions of controlling authorities. All reasonable technical and administrative measures have been implemented to protect the data we collect about our website visitors against loss, unauthorised use and alteration.

Persons under the age of 16 may not submit any personal data through our website. If you are a person younger than 16, you must obtain the consent of your parents or other legal guardians before submitting your personal information.

The terms used in this Privacy Policy shall have the meaning assigned in the General Data Protection Regulation 2016/679.

Documents on our website

You may use the documents available on this website, such as press releases, product information, technical documentation, without (1) altering their content, layout, design (2) using them only for non-commercial or personal purposes (3) sharing them publicly without our permission. These restrictions shall not apply to companies that have concluded a partnership agreement with Infotrust UAB. Educational institutions may use the documents exclusively for educational purposes. For any other use of the documents, please contact us at to obtain our written consent.

Product demos on our website

On this website you can fill in the form for free use of “Qlik Sense Business”. By completing the form, you confirm that you have read and understood this Privacy Policy.

What information do we collect about you?

You can provide information directly by filling in the contact forms on the website:

  • Name
  • Surname
  • Phone number
  • Email address
  • Company where you are currently employed
  • Position
  • Information about how your use our website
  • Personal image (just in case publicly announced events, trainings, workshops were filmed or photographed and you did not object to this)

If you visit our website, we also collect information that reveals patterns of use of our services or automatically generated visit statistics. For more information on this, please see “Cookies”.

Information from third party sources

We may obtain information about you from public and commercial sources (to the extent permitted by applicable law) and link it to other information we receive from you if you contact us by email, or about you if you download “Qlik” products on website or purchase products through our partners’ network.

Other information we collect

We may also collect other information about you, your device or your use of our website content, subject to your consent.

You may choose not to provide us with certain information (e.g., information requested upon registration to our e-shop), but in this case you may not be allowed to use our services for downloading demos of documents or analytics tools.

How do we use the collected information?

We may use the collected information for the following purposes:

  • For direct marketing purposes*, by sending newsletters of the content and frequency mentioned below after you have subscribed to the newsletter on the website or registered for our events and given your consent to receive information:
    • The news related to “Qlik”, “Snowflake”, SAP products (new versions, new products etc.): not more frequently than once a month;
    • Invitations to data analytics events presenting “Qlik”, “Snowflake”, SAP solutions, product news (conferences, workshops, trainings, webinars etc.): not more frequently than twice a month;
    • BI, IT expert advice, technology news and practical application: not more frequently than once a month.
  • To learn how visitors use our online services so that we can improve them and develop new content, products and services.
  • To send information about training, events after your registration.
  • To issue invoices if you take part in paid training.
  • Send information about projects, products, services that we provide to the company you represent.
  • By other means with your consent.*

⃰ Please be informed that you have the right to object to or withdraw at any time your consent to the processing of your data for the purposes set out above, marked with an asterisk.

Registration, document download forms and this website

By completing registration forms for events, trainings or downloading documents, demos and entering personal data information, you give us your consent to use your data for direct marketing purposes.**

By participating in analytics events organized by Infotrust, you agree to be filmed and/or photographed, and your personal image publicly published in event related documentation (video, photo archives). The period of storage and public usage of filmed and photographed material of data analytics events, trainings, workshops organized by Infotust is unlimited.**

** Please be informed that you have the right to object to or withdraw at any time your consent to the processing of your data for the purposes set out above, marked with an asterisk.

Who do we disclose your information to?

We undertake not to disclose your personal data to any unrelated third parties, except in the following cases:

  • When we have your consent to disclose your personal data;
  • As regards the provision of services – to our partners who provide BI solutions and services you have ordered. We will only provide these service providers with as much of your personal information as is necessary to perform the specific service;
  • To law enforcement bodies in accordance with the procedure prescribed by national legal acts.

What do we do to protect your information?

Personal data shall be protected against loss, unauthorised use and alteration. We have implemented physical and technical measures to protect all information we collect for the purposes of providing our services. Please be reminded that although we take reasonable steps to protect your information, no website, online transaction, computer system or wireless connection is completely secure.

We shall retain your data for 3 years after the last day on which you use our services or content. At the end of this period, the data will be deleted so that it cannot be reproduced.

Your rights

The data subject, whose data are processed in the course of the Data Controller’s activities, shall have the following rights:

  • To know (be informed) about the processing of their personal data (right to know);
  • To access their data and be informed about its processing (right of access);
  • To have personal data rectified, or, depending on personal data processing purposes, to have incomplete personal data supplemented (right to rectification);
  • To have personal data erased or stop their data processing activities (other than storage) (right to erasure and right to be forgotten);
  • To request the Data Controller to restrict the processing of personal data on one of the lawful grounds (right to restrict);
  • To request the portability of data (right to portability);
  • To object to the processing of personal data where such data is processed or intended to be processed for the purposes of direct marketing, including profiling related to such direct marketing.
    If you no longer agree to the processing of your personal data for the purposes of direct marketing, including profiling, you may email to or call at +370 5 240 46 16 to refuse the processing of your personal data for the purposes of direct marketing and/or the automated processing of your personal data, including profiling***, without providing any reasons for your refusal.

***Based on the personal data you provide, for the purpose of direct marketing, profiling of your personal data may be carried out in order to offer you personalised solutions and offers. You may at any time withdraw your consent to the processing of your personal data by automated processing, including profiling, or object to such processing.

The Data Subject shall have the right to submit to the Data Controller, in writing, any request or instruction related to the personal data processing in one of the following ways: by delivering directly to the address: Olimpieciu str. 5-2, LT-09237 Vilnius, Lithuania; by sending to the address: Olimpieciu str. 5-2, LT-09237 Vilnius, Lithuania; or by emailing to:

Upon receipt of such a request or instruction, the Data Controller shall respond not later than within one month from the date of the receipt and shall carry out or refuse to carry out the actions specified in the request. Where necessary, the specified period may be further extended for two months, depending on the complexity and number of requests. In such a case, the Data Controller shall inform the Data Subject of such extension within one month of receipt of the request, also stating the reasons for the delay.

The Data Controller may refuse to allow data subjects to exercise the rights listed above, with the exception of the refusal to process personal data by means of direct marketing, where, in the cases provided by law, it is necessary to ensure the prevention, investigation and detection of criminal offences, breaches of professional or professional ethics, as well as the protection of the rights and freedoms of the data subject or of other persons.

Third party websites, services and products on our website

The Data Controller’s website may contain links to third party websites and services over which the Data Controller has no control. The Data Controller shall not be responsible for the security and privacy of information collected by third parties. You must read the privacy statements applicable to the third party websites and services that you use.


When you visit the website of the Data Controller, we want to provide you with the content and features that are tailored to your specific needs. For this purpose we use cookies. They are small pieces of information created automatically when you browse the website and are stored on your computer or other terminal device. They enable the Data Controller to recognise you as a previous visitor of a particular website, to keep history of your visits and to adapt the content accordingly. Cookies also help ensure smooth running of websites, monitor the duration and frequency of visits to websites and collect website traffic statistics.

How do we inform you about the use of cookies?

When you first access the website, you will receive a message with a link “More details”, which will take you to the part of the website that contains all information you need to know about the Privacy Policy and Cookies installed and used on this website. In any case, cookies are controlled by you. You can therefore refuse them or disable them at any time.

How is consent to the use of cookies given?

By using the website and clicking to “Accept all” on the information bar, you confirm that you accept and allow UAB Infotrust to store all cookies on your terminal device (computer, tablet, smart phone, etc.). You can change the settings for recording cookies by clicking on “Cookie settings”.

Please note that if you do not select any option on the above-mentioned information bar and continue browsing the website, only those cookies that are necessary for the proper functioning of the website will be saved on your terminal device.

Please note that by using the website, you also agree and acknowledge that any data relating to your activities on the website may be used by “Google” for the purposes set out above.

You can read about the cookies used on our website and change the settings of cookies here:Cookie Settings

How to handle and delete cookies?

When you use your browser to access the content we offer, you can configure your browser to accept all cookies, refuse all cookies, or to notify you when a cookie is sent. Every browser is different, so if you don’t know how to change your cookie preferences, please consult your browser’s help menu. The operating system of your device may have additional cookie controls. If you do not want information to be collected by cookies, you can use a simple procedure in most browsers that allows you to refuse cookies. More information about the management of cookies is available here>

Please note that in some cases deleting cookies may slow down the speed of your browsing on the internet, restrict the functionality of certain features of the website, or block access to it.

Our website may contain links to websites of other persons, companies or organisations. Please note that the Data Controller assumes no responsibility for the content of such websites or principles of ensuring privacy used by them. Therefore, if you follow a link from the Data Controller’s website to other websites, you should additionally get familiarised with their privacy policies.

Contact us

If you have any questions about information contained in this Privacy Policy, you can contact us in any way convenient for you:

Post: Olimpieciu str. 5-2, LT-09237 Vilnius, Lithuania
Phone: +370 5 240 46 14



1. Data Controller 1, Infotrust, UAB, legal entity code 302821874, VAT payer code LT100007357519, address: Zarasų g. 3-1, LT-01205 Vilnius, phone: +370 5 2404616, email:,
Data Controller 2, SIA inQotext (prev. Infotrust), legal entity code 4003491289, address: Roberta Hirša iela 1, LV-1045, Riga, Latvia, phone: + 371 6780 5585, email:,

Acting in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter – Regulation (EU) 2016/679), have agreed on the joint control of personal data in order to ensure the proper provision of the service.

2. GENERAL PURPOSE OF DATA PROCESSING: provision of certified training, organisation of training and events, provision of consultancy, performance of quality control of services for direct marketing purposes with the data subject’s consent given according to requirements for such consents.


3. Information on the processing of personal data:
3.1. Personal data is related to the following categories of data: the data of clients (forename, surname, telephone number, email, and position) who receive the services of training, organisation of training and events, consulting.

3.2. Purpose of processing of the data being transferred: the cooperation agreement No. 20211124 signed between companies for the provision of analytics education (training, events, downloading of documents and/or products) services and assurance of their quality.


4. To ensure that pursuant to Article 24 of Regulation (EU) 2016/679, personal data is processed in compliance with Regulation (EU) 2016/679, other legal acts of the European Union or its Member States regulating personal data protection and this Agreement;

5. To take decisions on the purposes and means of control and processing of personal data;

6. To ensure that personal data control and processing the performance of which is entrusted to Data Controllers, have a legal basis.

7. To process personal data only in accordance with the documented instructions provided by the Data Controller, unless otherwise required by legal acts of the European Union or its Member State applicable to the data processor. Data Controllers may also provide further instructions throughout the processing of personal data, however, such instructions relating to the Agreement must always be documented.

8. To notify the Data Controller without undue delay if, in the opinion of the data processor, the Data Controller’s instructions are in conflict with Regulation (EU) 2016/679 or other legal acts of the European Union or its Member States regulating personal data protection.

9. Data Controllers shall grant access to personal data processed on behalf of the Data Controller only to those persons who are under control of the data processor who are obliged to respect confidentiality or who are subject to legal obligation of confidentiality, and only on a need to know basis. Following the review, the access to personal data shall be cancelled if it is no longer necessary and, accordingly, the personal data will no longer be accessible to those persons. In the event of a change in the identity of the person who processes personal data, their access rights to the Data Controller’s personal data shall be cancelled not later than the day which is the last day on which the person handles the Data Controller’s personal data entrusted to him or her and, in the case of the termination of the employment contract with the data processor’s employee – not later than on the last day of the employees work.


10. Pursuant to Article 32 of Regulation (EU) 2016/679, which provides that taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing, as well as the risks of varying likelihood and severity for the rights and freedoms of natural persons, Data Controllers shall implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk.

11. Data Controllers shall assist each other in ensuring compliance with the Data Controller’s obligations under Article 32 of Regulation (EU) 2016/679 by providing, inter alia, the Data Controller with information on technical and organisational measures already implemented by the data processor for the purposes of Article 32 of Regulation (EU) 2016/679, as well as any other information necessary for the Data Controller to comply with the Data Controller’s obligations under Article 32 of Regulation (EU) 2016/679.

12. Where the security of personal data is threatened, the Data Controller or both Data Controllers shall specify the additional measures that need to be implemented, and the data processor shall implement the measures additional to those already introduced under Article 32 of Regulation (EU) 2016/679. The Data Controller shall have the right to obtain evidence of the application of these measures to the processing by the data processor of the Data Controller’s personal data.

13. Taking into account the nature of the processing, Data Controllers shall, to the extent possible, assist each other by appropriate technical and organisational means in fulfilling the data controller’s obligations to respond to requests for the exercise of the data subject’s rights set out in Chapter III of Regulation (EU) 2016/679. This means that the data processor shall, to the extent possible, assist the Data Controller in implementing:
13.1. the right to be informed when personal data is collected from the data subject;

13.2. the right to be informed when personal data is collected not from the data subject;

13.3. the right to access data by the data subject;

13.4. the right to have data rectified;

13.5. the right to have data erased (right to be forgotten);

13.6. the right to restrict data processing;

13.7. the obligation to notify of personal data rectification, erasure or restriction of processing;

13.8. the right to data portability;

13.9. the right to object to data processing;

13.10. the right not to be subject to decisions based solely on automated processing, including profiling.


The parties may agree on other terms and conditions relating to the provision of personal data processing service, specifying, for example, the liability, provided that such other terms and conditions do not directly or indirectly conflict with the Agreement and do not infringe the fundamental rights or freedoms of the data subject and the protection provided by Regulation (EU) 2016/679.

How to contact us?

You can obtain all information related to data processing by contacting us at the following contact details:

Infotrust, UAB, legal entity code 302821874, VAT payer code LT100007357519, address: Zarasų g. 3-1, LT-01205 Vilnius, phone: +370 5 2404616, email:,

SIA InQontext (prev. Infotrust), legal entity code 4003491289, address: Roberta Hirša iela 1, LV-1045, Riga, Latvia, phone: +371 6780 5585, email:

Updated on 6 May 2024

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