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- Standard Qlik application for healthcare: Patient Reported Experience Measurement application (PREM)
The Infotrust team, boasting over 5 years of experience in healthcare data analytics and 22 years in business intelligence with Qlik, has developed best practices and standard, pre-built analytical applications tailored for the healthcare sector in Latvia. These applications are now accessible to healthcare organizations through a subscription model. Subscribing to this service offers swift implementation, cost reduction, and minimal involvement of organizational teams in the application development process, as the data models and visual components are pre-configured. This enables healthcare data professionals to immediately start utilizing standardized applications.
Patient Reported Experience Measurement application (PREM app)
Patient reported experience measures (PREMs) are tools and instruments that report patient satisfaction scores regarding healthcare services. These tools are generic tools and are commonly used to capture patients’ overall experience of healthcare. The primary objective purpose of using PREM is to catch up a real time patients’ healthcare services experience received during their hospital stay or specific episode of treatment.
Hospitals that collect patient experience measures find the PREM application invaluable for its ability to visually represent data and provide insights. Designed with user-friendly interactive pages based on survey questionnaires, the application allows institutions to set and evaluate target indicators, identifying areas for improvement.
PREM app is always up to date
When an institution subscribes to the application, there is no need to worry about potential changes that might be introduced in the survey form, which would result in the need to modify the application’s data model and corresponding visualizations. We ensure the application is updated. Recently, there was a precedent where survey questions and answer options were changed, and the necessary modifications were made in the standard application. Institutions that had subscribed to the application received the updates within the existing contract and could continue their work without interruptions.
